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Privacy Policy

Privacy Policy

This Privacy Policy explains how Lorry Hay Report processes personal data when you visit or use lorryhayreportyear.buzz. It applies to our website services, including course access, account functions, communications, and related technical operations.

Terms of Service Contact
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Data category

Data We Collect

We may process identifiers and contact details that you provide, account or course registration details, communication content, payment-related records if applicable, technical data such as device and browser information, usage data, and cookie or similar online identifiers. In a course context, we may also process learning progress, quiz results, and other interaction data needed to deliver and manage access to the site.

The categories collected depend on how the site is used and which features are accessed.
Collection source

How We Collect Data

We collect personal data from you when you submit forms, create an account, enroll in or access courses, contact us, or otherwise interact with the site. We also receive data automatically from your device and browser through logs, cookies, and similar technologies, and we may obtain limited information from service providers that support hosting, analytics, security, or payment processing.

Some data is provided directly, while other data is created through normal website operation.
Cookie type

Cookie Types

We use essential cookies to operate the site, maintain sessions, and support security. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve course delivery. Some cookies are session-based and expire when the browser closes, while others remain on your device for a limited period unless removed earlier.

Cookie use is limited to standard operational and analytical purposes.
User control

Cookie Controls

You can manage cookies through your browser settings and, where available, through any cookie preference tools on the site. Blocking some cookies may affect site functions, including login, course access, or security features. Browser controls do not usually remove cookies already stored on your device, so you may need to clear them separately.

Cookie choices can usually be adjusted in the browser or device settings.
GDPR

GDPR Overview

When the GDPR applies, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with a legal obligation, legitimate interests, or consent where required. We apply data minimisation, limit use to specified purposes, and take reasonable steps to keep information accurate and secure.

Where the GDPR applies, it governs our processing of personal data of individuals located in the European Economic Area, including users in Réunion when relevant under applicable law.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for users whose data is protected by the GDPR.
Your data rights

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection to processing. If processing is based on consent, you may withdraw consent at any time without affecting prior processing. You also have the right to lodge a complaint with the competent supervisory authority, subject to local rules.

GDPR rights are available only to the extent they apply under law and the nature of the processing.
01

How We Use Data

We use personal data to provide and administer courses, manage accounts, process registrations, communicate with users, maintain site security, prevent misuse, improve functionality, analyse usage, comply with legal obligations, and handle disputes or enforcement matters. Where required, we rely on consent for specific processing activities, and we otherwise use data only for purposes that are compatible with the context in which it was collected.

Processing is tied to the operation of the website and its course services.
02

Service Providers and Partners

We may share personal data with hosting, analytics, security, communication, and payment-related providers that help operate the site and deliver courses. These parties act on our instructions where they process data for us, and they are expected to use it only for the services they provide. If a business transfer occurs, data may be shared as part of that transaction subject to applicable safeguards.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other third parties when required to comply with law, enforce our terms, protect our rights, or respond to lawful requests. We may also share information where disclosure is necessary to prevent fraud, address security incidents, or support legal claims.

Disclosure is limited to situations where a legal basis or duty exists.

Contact Information

Privacy email
[email protected]
Telephone
+262 692 59 16 90
Mailing address
19 Rue Mahatma Gandhi, 97420 Le Port
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related concerns.

Contact Page
User Rights

Your Rights

Subject to applicable law, you may have rights to access your personal data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction or portability in appropriate cases. Some requests may be limited where we must retain data for legal, security, or operational reasons.

Available rights depend on the legal basis and the type of data involved.
Requests

How to Make a Request

To exercise a privacy right, provide enough information for us to identify the relevant data and verify your request. We may ask for additional details where needed and may decline or limit a request if the law allows. We aim to respond within the period required by applicable data protection law.

Requests are reviewed before action is taken to protect data and prevent misuse.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including course administration, account management, security, dispute handling, and legal compliance. When data is no longer required, we delete it, anonymise it, or retain it only where a legal obligation or legitimate business need requires a longer period.

Retention periods are based on the purpose of collection and any legal storage duty.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version applies from the stated effective date, and continued use of the site after that date indicates that the updated policy has been read.

We may revise this policy to reflect legal, technical, or operational changes.